Why Book Micato

With their encyclopedic knowledge, local roots in the regions where they travel, and extraordinary charm, our highly credentialed Micato Safari Directors accompany your clients on every step of their adventures. For them, it’s like having a scholarly favourite relative who gets to know their preferences, wish lists, likes and dislikes. For you, it means having a trusted on-the-ground impresario who orchestrates every aspect of their transport, lodging, and daily activities (so you won’t be fielding their calls).

Without exception, every single Micato departure is guaranteed to operate—even with just a single traveller booked. Should this rare occurrence happen, rest assured that we will always reach out first to confirm that your client is amenable to a private safari. Most are thrilled!

If unforeseen issues or special needs arise for your clients on safari, they’ll have access to our round-the-clock Concierge Team—a cadre of cheerful, capable helpers who function as remote personal assistants. From tracking down lost luggage to refilling lost prescriptions and procuring replacement camera batteries, they’re on call and poised to meet any last-minute, unexpected, and unusual requests.

A Micato safari lets your clients experience Africa in sumptuous luxury using an all-inclusive fee structure. So nearly every extravagance they enjoy on their journey—including spectacular accommodations, Micato Safari Directors and Micato Concierge Team members at their beck and call, all meals, unlimited local wine and beer at mealtimes, park fees, daily valet laundry service, Wi-Fi in camps and vehicles, and every last gratuity—is included in their price.

As a family-owned company with ancestral roots in India–but based in Africa for six decades—where operations are still overseen by our founders, Felix and Jane Pinto—Micato is able to devote 100 percent of its attention and resources to creating unparalleled African safaris and Indian journeys. Our expansive in-country network, including hundreds of local support staff, guides, our own vehicles and drivers, and, of course, our U.S.-based team of Micato Safari Specialists (all of whom have real-world experience with the places they talk about), lets your clients enjoy impeccable, worry-free travel from the moment they arrive.

Our extensive history and experience in Africa allows us to anticipate—and correct for—challenges before they happen. Did a safari lodge on your clients’ itinerary suddenly decide to undertake major renovations? We’ll switch, and upgrade, their lodgings at no additional cost without them—or you—even having to think about it.

Gorgeously photo-illustrated and exquisitely inspiring, our Micato Brochure is also a formidable sales tool. It presents our offerings comprehensively, but without repeatedly printing our own 1-800 number (so you’ll remain the primary point of contact). And our Micato Profit Generator lets you generate commissions by getting it into your clients’ hands—without our seeing your mailing list, and at no cost to you.

With the exception of gorilla-trekking permits and air travel within Africa, you’ll earn commissions on every component of your clients’ safari itineraries. And, as has always been our policy, you’ll be paid up front, approximately a month before your clients’ departure dates.

One of the programmes we’re proudest of is the Micato One for One Commitment, which sends a deserving child in Africa to school for every guest you book on safari. Through this programme, we have provided thousands of children with educational opportunities they would never have had otherwise. So by working with us, you can know you, and your clients, are changing children’s lives.

We have deeply rooted respect for partnership and trust. When you send clients our way, rest assured—they remain your clients. We never solicit them, or compete for their business. Instead, we work hand-in-hand with you to ensure they receive the impeccable service Micato is known for. Our role is to support you. We believe in loyalty, transparency, and shared success—that is why every page of every Micato brochure is graced with enticing words and images, not our 800 number.

We call it The Micato Way: The Pinto family’s deep commitment to providing assiduous care to those we engage with. Not only does that mean your clients’ every wish will be attended to, their every potential annoyance averted; yours will, too. You can even count on our team members immediately answering the phone in person every time you call. After all, family would never keep you waiting on hold.