A safari is only as good as the people on the ground—the stalwarts who make sure that every detail of your experience is an absolute, hassle-free pleasure. Thanks to Micato’s reputation as the nine-time winner of the Travel+Leisure‘s award for #1 World’s Best Safari Outfitter-plus, much-sought opportunity to work for Felix and Jane Pinto—we’ve been able to attract Africa’s best, brightest and most cheerfully knowledgeable safari staff. In fact, many of our wonderful African team members have been with us for their entire professional careers.
Micato’s Safari Directors accompany every safari from touchdown to takeoff. They’re seasoned professionals with an average of ten years in the bush, and they work exclusively for Micato. Virtually all of them have attained the prestigious silver-level certification awarded by the Kenya Professional Guides Association. (A gold-level certification has only recently been made available.)
In addition, to guiding game-viewing forays into the bush, our Safari Directors lecture informally on flora and fauna, deftly handle logistics, and impart fascinating nuggets of African history, and tribal folklore. Africa is their homeland, and when we visit a village, or tour in a town, our Safari Directors are greeted as old friends, and we are warmly welcomed as friends of a friend, in the enduring African tradition.
Micato’s Southern African Safari Directors meet the same lofty standards as our East African Safari Directors. (Wildlife explorations are led by a different set of specialists, the highly trained Game Rangers and trackers stationed at each of our camps and lodges.) Safari Directors have a deep knowledge of the region’s natural history, and they’re fluent in Southern Africa’s cultural history, it’s current affairs, local art, and its vibrant culinary and winery scenes.
But Micato Safari Directors’ real talent lies in their proven ability to make the logistics of travel calm and effortless for our guests.
We select Driver Guides for their discerning eye for even the smallest detail, their sincere friendliness and their dedication to service, thus ensuring an incomparable wildlife experience in an atmosphere of warm hospitality. In addition, every Micato Driver Guide accompanying safaris in the Kenyan bush has attained a bronze-level certification by the Kenya Professional Guides Association, and a number of our Driver Guides are silver-certificated.
Micato’s unique Concierge Service is on call 24 hrs a day, seven days a week, from just about anywhere a Micato safari will take you, from deep in the bush to downtown Jo’burg. They’re at your call in Nairobi, Arusha, Cape Town and Johannesburg, ready to get your prescription medicine to you, make flight changes, return the backpack your daughter left at the previous camp, or arrange a dinner reservation. If you need it, they’ll move mountains to get it done.