A safari is only as good as the people “on the ground”—the ones who are there to make sure that every detail of your experience is an absolute pleasure. Thanks to Micato’s reputation as the nine-time winner of the Travel+Leisure “World’s Best” award-plus, the opportunity to work for Felix and Jane Pinto—we’ve been able to attract the best and brightest safari staff. In fact, many on our terrific African team members have been with us for their entire professional careers.
The Safari Directors in East Africa are seasoned professionals with an average of ten years in the bush, and they work exclusively for Micato. Virtually all of them have attained the prestigious silver-level certification awarded by the Kenya Professional Guides Association. (A gold-level certification has only recently been made available.) Our guests regularly mark their expertise, acumen and friendliness as a key reason they enjoyed their trip so much.
We select Driver Guides for their discerning eye for even the smallest detail, their sincere friendliness and their dedication to service, thus ensuring an incomparable wildlife experience in an atmosphere of warm hospitality. In addition, every Micato Driver Guide accompanying safaris in the Kenyan bush has attained a bronze-level certification by the Kenya Professional Guides Association, and a number of our Driver Guides are silver-certificated.
On our luxury safaris in Southern Africa, Micato Tour Leaders have crisscrossed the region countless times and have a wealth of insider information… not to mention being well versed in flora and fauna, the local art scene and socio-political situations. Assisted in the bush by expert Game Rangers and Trackers, the Tour Leader provides daily briefings, joins travellers for cocktails and lectures on subjects ranging from South Africa’s road to independence to the wine industry or future of townships.
The Concierge Staff is committed to making sure your safari with us is a seamless pleasure. Stationed at our hotels in Cape Town, Johannesburg and Nairobi during the day, they are also available all night via a private telephone hotline. So whether it’s lost medicine, flight changes, a private car, dining reservations or just a simple question, your Micato Personal Concierge is ready and delighted to assist at any time, day or night.